Versatile Global Portfolio Manager with over 10 years international product launch and product marketing experience in Contact Center and Interactive Voice Response (IVR). Credited with strong technical aptitude complemented by excellent presentation skills and the ability to articulate the value proposition of complex software solutions. Currently in transition, looking for new opportunity in Marketing and/or Channel Readiness.

TELECOMMUNICATIONS SPECIALIST

with an extensive and diverse background of experience providing consulting services, operational and technical expertise to customers, project managers and account teams.

Key areas of strength include:

• Designing, planning and implementing multi-platform systems
• Integrating VoIP technologies into client networks
• Developing excellent customer relationships
• Marketing and selling professional services

Has demonstrated the ability to overcome obstacles, take remedial action and deliver quality
results while faced with tight deadlines in a high pressure environment.

CAREER OBJECTIVE

With an extensive 18-year background in RF, manufacturing, telecommunications, cable television, field support, power industries and customer service, I am seeking a challenging position with an established corporation.